Analyst – Inbound Chat – Customer Services (Pune)
Wiki Article
We're searching for a dedicated and motivated Analyst to join our vibrant Customer Operations team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound support. Your primary responsibility will be to provide first-rate customer service by addressing their inquiries in a timely and professional manner. You website will also play a crucial role in identifying customer needs and providing solutions to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and helpful responses to customer inquiries via inbound messaging platforms.
- Troubleshooting customer issues with empathy and promptness.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a customer-focused with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a driven individual with a talent for communication? Do you thrive in a buoyant environment where you can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with efficient support via live chat. You'll address a range of customer inquiries, ensuring their delight.
- Develop your customer service expertise.
- Team up with a talented team of professionals.
- Hone valuable experience in the tech industry.
If you are excited to grow your career, we encourage you to apply today!
Support Agent : Inbound Chat at Eclerx Pune
Are you a dedicated communicator with a knack for solving customer problems? Do you thrive in a fast-paced environment and enjoy helping people? Then look into this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of communication for our valued customers, helping them with their concerns through live chat.
- Responsibilities include:
- Proactively interacting with customers via live chat
- Providing prompt and helpful solutions to customer requests
- Updating a friendly and professional demeanor at all times
- Working with other teams to provide seamless customer service
If you are a team player with excellent customer service skills, and a solid work ethic, we encourage you to consider! This is an amazing opportunity to advance your career in customer service while contributing in a fast-paced company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with outstanding communication skills? Eclerx is actively seeking Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to exceeding expectations in customer experiences.
As an Inbound Chat Analyst, you will be the initial interaction for our customers via live chat. You will resolve inquiries in a timely and efficient manner, while maintaining a professional and respectful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are dedicated to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to join our team!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a motivated individual with a interest in customer service? Do you shine in a fast-paced environment? Then this is the prime opportunity for you! Eclerx is currently hiring talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first face for our customers, providing timely and friendly support via live chat. You'll be responsible for resolving customer inquiries, fixing issues, and guaranteeing a positive journey.
We offer a supportive work environment with opportunities for growth. If you are excited to make a real impact, we encourage you to apply!
Revolutionize Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a dedicated individual with a sharp eye for detail and a commitment to offer exceptional customer service? Eclerx Pune is seeking an Inbound Chat Analyst to join our dynamic team!
In this important role, you will be the first point of contact for our cherished customers. You will address their concerns in a efficient and courteous manner. Your interpersonal skills will be instrumental in creating positive customer experiences.
At Eclerx Pune, we aim to create a supportive work environment where you can grow both personally and professionally. We offer competitive compensation and benefits packages, as well as opportunities for skill advancement.
- When you are a results-oriented individual with a solid work ethic and a true desire to make a positive impact, we encourage you to submit your application!